Shipping Policy

Welcome to AURA — where every bag is handcrafted with care and personalized just for you. Please review our shipping policy before placing your order.

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Order Type

We accept Prepaid Orders Only.

Cash on Delivery (COD) is not available.

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Shipping & Processing Timeline

Each bag is handmade and customized with love — this process takes up to 7 days to make.

Your customized order will be shipped in the 2nd week after your order is placed.

Estimated delivery time after dispatch is up to 8- 14 business days, depending on your location.

⏳ Total delivery timeline: approx. 10–14 days from the date of order.

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Shipping Coverage

We ship Pan India.

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Returns, Refunds & Cancellations

Due to the custom nature of our products:

Returns, refunds, and cancellations are not accepted.

Please double-check all order details before confirming.

In the rare case of a damaged product, please reach out to us within 24 hours of delivery with: An unboxing video, Clear images of the issue